Are you interested in joining Microsoft Nigeria, a vibrant subsidiary of the global tech giant? They are now accepting applications for a Customer Success Account Management position in Lagos, Nigeria. Keep reading to learn more about this exciting job opportunity.
Position: Customer Success Account Management
Employment Type: Full Time
Location: Lagos, Nigeria
Customer Relationship Management
If you’re passionate about building strong relationships, this position may be perfect for you. It involves developing and implementing effective strategies for engaging with customers, partners, and internal stakeholders. You’ll play a crucial role in ensuring the delivery of high-quality solutions, so strong collaboration and communication skills are a must.
Customer Success Leadership
Join Microsoft Nigeria and help guide customer success strategy, influence decision-making, and drive transformation towards modern digital approaches. You’ll collaborate with key stakeholders and executives to develop strategic roadmaps and deliver program planning.
Qualifications and Requirements:
- Bachelor’s Degree: A degree in Business, Sociology, Psychology, Computer Science, or a related field, with a minimum of 4 years of experience in customer success, solution delivery, or consulting.
- Master’s Degree: A Master’s Degree in Business, Sociology, Psychology, Computer Science, or a related field, with a minimum of 3 years of experience in customer success, solution delivery, or consulting.
- Equivalent Experience: Equivalent professional experience will be considered in lieu of formal education.